32:02

Community Builders: Transforming CX and Workforce Management

35:10

Streamlined WFM: Enable Productivity and Operational Success

42:08

Asynchronous Workflows: Blending Worlds for Efficiency

30:25

Alec's Backstage Pass to WFM Innovations

32:38

Chaos to Clarity: Navigating Workforce Challenges

36:13

A Journey of Learning and Leadership

39:15

The Unplanned Path to Workforce Management

01:06:52

The WFM Journey of Industry Pioneers

41:09

Mastering Resource Planning and Intraday Automation

36:23

Digital Transformation and People-Centric Leadership

32:35

Mastering Workforce Dynamics

13:56

Secrets Revealed: Season 2 of weWFM Show

32:01

Unforgettable: 10 Amazing Moments from Our Epic Journey

40:18

The Pursuit of Perfection: Forecasting and Balancing Mental Health

39:55

Embracing Tomorrow: A Glimpse into the Industry's Evolution

27:48

Workforce Management 2.0: Why Embracing Flexibility is the Key - PART 2

30:24

Workforce Management 2.0: Why Embracing Flexibility is the Key - PART 1

31:44

Predicting the Future in the Digital-First Era: What to Expect in the Next Few Years?

32:08

Working in a Digital First Era: The role of AI

26:05

Preparing for the New Digital Era: Evolving Workforce Management

34:59

Discover the Power of Workforce Management: Failing to Plan is Planning to Fail!

34:22

Boost Your Career with AI and ChatGPT in Workforce Management

33:10

Unlock the Secrets to Skyrocketing Your Workforce Management Career with Arvin Obra

02:42

Why is Workforce Management not part of HR?

35:50

Decoding the Math Behind Workforce Management

33:00

Why WFM matters in the Service Industry

02:44

What is Workforce Management (WFM)?

37:31

Workforce Management meets Operational Excellence

01:05:03

The stories behind a career in WFM

36:38

Forecast, the tips you need to know

43:16

A holistic view of what WFM is

36:59

The role of WFM going through some of the most challenging times

40:49

Workforce Planning, what to look after in today's uncertainty

37:11

The importance of WFM in a downturn

29:21

Inside the mind of a WFM Expert with Adriana Olteanu

33:35

Special Spanish - Por qué las empresas deberían invertir en América Latina con Sebástian Téllez

42:09

WFM in the cryptocurrency market, power outages, six sigma, and volume stress with Eugene de Gee

40:18

Special Portuguese-Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil

42:23

Striking a balance between supply and demand in your contact center with Garry Gormley

25:32

How cultural affect the WFM operations & metrics W/Evelyn Brooks -“Land of Eternal Spring" Guatemala

41:46

Workforce Management job market from Ian Lasplace, the founder of Longreach Recruitment

28:43

A director's view on the future of WFM with Rene Nijman

32:42

Challenges that a WFM solution needs to answer in the future of our industry w/Ryan Wang

41:41

Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa

29:42

How can Data enable decision making with Nikki Calhoun

21:16

Teleperformance's award-winning WFM & BI collaboration initiative w/ Georgios Kagalos & Bahadr Eren

47:40

How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster

40:15

The impact that Culture has on your ability to get things done with Marie Diks

33:16

A compelling argument for WFM and HR to collaborate more with Daniel Christmas

25:14

The operations pluralist: from WFM to business expansion with Emery Ong

30:53

The skills to master to maximise your WFM career with Emile Anthony Nair

13:52

The misperception that WFM is only about data with Jeffrey Lijffijt

33:16

Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi

32:54

The ultimate guide to who & what weWFM is and what we hope to accomplish